Help your customers reach more patients more efficiently

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Reach more people, in more locations, with a powerful, flexible Virtual Care platform-as-a-service.

Virtual care is no longer an optional add-on service. Your patients and providers want it on-demand. Even more, they want virtual care to be personable and easy-to-use. Now, you can provide a friendly virtual experience that is optimized for better value based care delivery.

Physician Service Providers

Reach more patients with your providers

Providers are no longer limited by geography—they can care for patients practically anywhere. Now, don’t let your providers be limited by technology.

With the right virtual care platform, physician services firms can:

  • Create new revenue streams and grow your business with existing customers.
  • Increase productivity by increasing the number of consults each physician can handle.
  • Expand service offerings to existing customers, such as virtual behavioral health in addition to emergency department staff.
  • Expand their footprint by creating new partnerships with value-based care organizations, health plans, hospitals, and other providers.

Provide better, easier virtual care

Providing virtual care is complex, especially with today’s ever-changing policy regulations, security concerns, and technology innovations. But Bluestream Health’s turn-key virtual care platform makes it easy.

Power your virtual solution with Bluestream Health to:

  • Improve queue management so that physicians can be efficiently added to a patient encounter.
  • Improve the patient experience with an easy-to-use interface. Patients can find and connect to your virtual option when they need it.
  • Immediately route patients to an available provider. Reduce network leakage and avoidable emergency room visits.
  • Manage referrals and follow-up care to reduce readmissions. Providers can initiate virtual calls with one-click invites.

How it works:

Bluestream Health built a smart provisioning engine that connects patients to the right providers at the right time, improving access to care and clinical workflows.

During a patient’s appointment, whether virtual or physical, their attending physician requests outside expertise, like a specialist or an interpreter.

Your custom rule set determines how the request is handled. The most appropriate practitioner available is selected.

Your specialist is notified, whether they’re at their desk or simply on-call.

Your specialist connects securely to the patient in moments, and has the access they need to the patient’s health record.

Urgent Care and Emergency Care Facilities

Improve and expand virtual triage to serve more patients, anywhere. Triage more inbound traffic with a virtual front door

The number of patients you serve shouldn’t be limited by the number of facilities you oversee. Virtual care can help you manage patient flow with limited staff, and provide services to people in more geographical regions.

With the right virtual care platform, urgent care and emergency care facilities can:

  • Create a virtual front door to triage inbound traffic.
  • Operate with bunkered physicians who can serve patients anywhere.
  • Reduce staffing costs while still providing expert care to more people.
  • Manage multiple front doors that engage patients wherever they are.

Power your virtual solution with Bluestream Health to:

  • Increase physician productivity by increasing the number of consults each physician can handle.
  • Brand your virtual experiences to move beyond brick and mortar care to “click and mortar” care.
  • Expand your physical footprint in more cost effective ways.
  • Immediately route patients to an available provider.
  • Reduce network leakage.

Whether your patients need immediate care in-person or are requesting an on-demand visit through your website, you can connect them to the right provider.

How it works:

Bluestream Health built a smart provisioning engine that connects patients to the right providers at the right time, improving access to care and clinical workflows.

When a patient arrives at your clinic, a nurse or medical assistant can greet them in-person and connect them to your remote physician. An interpreter or specialist can be added to the call.

Your custom rule set determines how the request for a provider or specialist is handled. The most appropriate practitioner available is selected.

Your physician is notified, whether they’re at their desk, on-call, or providing care from a remote location.

Your physician connects securely to the patient in moments, and has the access they need to the patient’s health record.

Managed Service Providers

Expand care services to create new revenue streams

You can help your customers deliver better value-based care by offering more on-demand virtual services that can improve patient health outcomes.

  • Expand service offerings to existing customers, such as providing virtual behavioral health in addition to emergency department staff.
  • Improve your customers’ clinician workflows with virtual triage and escalation tools so they can clear more patients and get them the physician access they need.
  • Get patients into a care management scenario right away.
  • Directly integrate into payers’ validation APIs to validate and process patients at the time of the encounter.

Provide better, easier virtual care

Virtual care that is easy to use, with customizable workflows, transforms the healthcare experience for patients and providers.

More efficient queue management.

Eliminate endless phone calls and long wait times.

Easier patient access.

Help patients use your services first.

Higher patient satisfaction.

Experience less patient attrition.

Higher clinician satisfaction.

Reduce burnout and staff turnover.

Lower cost of care.

Happier physicians and healthier patients leads to increased revenue.

App Developers

Embed custom, integrated virtual care in just a few weeks

Healthcare organizations rely on integrated virtual care options to meet patient care requirements. Make your application or software the obvious choice with our comprehensive APIs for virtual care. Our all-in-one option will help you quickly develop fully integrated virtual care software and applications.

Simplifying your tech stack with the integrated Bluestream API can help you:

  • Support complex, data-driven routing and escalation
  • Embed one-click access to care with on-demand sessions
  • Design and deploy robust solutions quickly with out-of-the-box healthcare workflows
  • Increase revenue by providing a feature-rich solution for your customers

Bluestream+, our enterprise telehealth API, is ready for you now! Get access to our API and start building today.