Bluestream Pricing

Bluestream Health offers several pricing plans to meet the needs of solo practitioners, small-to-midsize clinics and large health systems.

Rapid ResponseSole PractitionerProviders: 1Free60 Day TrialFree TrialIndependentSmall PracticeProviders: 10 & under$25per provider/monthGet StartedGroupMid to Large GroupProviders: 11 & over$35 – $50per provider/monthGet StartedEnterpriseHospital SystemsProviders: 100 +Contact UsGet Started
HIPAA ComplianceXXXX
Instant Access – No Downloads, Installs or Plug insXXXX
HD VideoXXXX
Click to Call LinksXXXX
Peer to Peer EncryptedXXXX
3-Way CallingXX
Image CaptureXX
Notes/MetadataXX
ScreenshareXX
Remote Device CaptureXX
Scheduled and On-Demand VisitsXX
Custumizable Content, Intake, and Survey FormXX
24/7 Access to InterpretingXX
Turnkey Workflow ConfigurationXX
Drag and Drop InterfaceXX
Intelligent RoutingXX
Auto EscalationXX
Queue ManagementXX
Load Balance Inside/Outside ExpertsXX
Active and Dynamic Data CollectionXX
Facilitator ViewXX
Provider Wide ReportingXX
Credit Card GatewayX
Single Sign-on (SSO)X
Support IntegrationsX
Predictive AnalyticsX
Multi-level BrandingX
Shareable API’sX
Screen CastingX
Geo-partitioned DataX
LocalizationX
White-LabelingXX

Rapid Response

Sole PractitionerProviders: 1Free60 Day TrialSign Up Free


Video Visits

  • HIPAA Compliance
  • Instant Access – No Downloads, Installs or Plug ins
  • HD Video
  • Click to Call Links
  • Peer to Peer Encrypted

Independent

Small PracticeProviders: 10 & under$25per provider/monthGet Started


Video Visits

  • HIPAA Compliance
  • Instant Access – No Downloads, Installs or Plug ins
  • HD Video
  • Click to Call Links
  • Peer to Peer Encrypted

Group

Mid to Large GroupProviders: 11 & over$35 – $50per provider/monthGet Started


Video Visits

  • HIPAA Compliance
  • Instant Access – No Downloads, Installs or Plug ins
  • HD Video
  • Click to Call Links
  • Peer to Peer Encrypted
  • 3-Way Calling
  • Image Capture
  • Notes/Metadata
  • Screenshare *
  • Remote Device Capture *

Workflows

  • Scheduled and On-Demand Visits
  • Custumizable Content, Intake, and Survey Form
  • 24/7 Access to Interpreting
  • Turnkey Workflow Configuration
  • Drag and Drop Interface *
  • Intelligent Routing *
  • Auto Escalation *
  • Queue Management *
  • Load Balance Inside/Oustide Experts *
  • Active and Dynamic Data Collection *

Reports/Admin

  • Facilitator View *
  • Provider Wide Reporting *

* Feature not included in lower level plans

Enterprise

Hospital SystemsProviders: 100 +Contact us for pricingGet Started


Video Visits

  • HIPAA Compliance
  • Instant Access – No Downloads, Installs or Plug ins
  • HD Video
  • Click to Call Links
  • Peer to Peer Encrypted
  • 3-Way Calling
  • Image Capture
  • Notes/Metadata
  • Screenshare
  • Remote Device Capture

Workflows

  • Scheduled and On-Demand Visits
  • Custumizable Content, Intake, and Survey Form
  • 24/7 Access to Interpreting
  • Turnkey Workflow Configuration
  • Drag and Drop Interface
  • Intelligent Routing
  • Auto Escalation
  • Queue Management
  • Load Balance Inside/Oustide Experts
  • Active and Dynamic Data Collection

Reports/Admin

  • Facilitator View
  • Provider Wide Reporting
  • Credit Card Gateway
  • Single Sign on *
  • Support Integrations *
  • Predictive Analytics *
  • Mulit-level Branding *
  • Shareable API’s *
  • Screen Casting *
  • Geo-partitioned Data *
  • Localization *
  • White-Labeling *

* Feature not included in lower level plans

500+ healthcare facilities and over 50,000 healthcare providers use Bluestream to deliver virtual care.

MedStar Health logo.
Leon Medical Centers logo.
VNA Health Group logo.
University of Nebraska logo.
Signature Health Care logo.

FAQs

We deployed rapid response as a solution to tackle the COVID-19 pandemic. It was so popular we decided to continue to offer it. This a great solution for very basic video needs and gives you a great sense of how easy, reliable and fast our solution is. Use if you are in need of quick on-the-spot one-on-one video chats. Look to our other solutions if you need a more robust solution for a group or larger practice.

Our free solution is a great way to set up an impromptu virtual care visit. However, we believe that video alone is not teleheath. Providing true virtual care requires video that connects with clinical workflows that meet your needs, collect data you want, and provide for inclusion of interpreters and other health experts in the process of providing care along with queue management and extensive reporting. You will not find this deeper level of functionality in our free service, but will find it in our other plans.

First of all, we are not your grandmother’s telehealth solution, but we are one that they can use! We are different in that traditional telehealth involves expensive, lengthy deployments that, once built, are really not interoperable; they are simply a silo or four walls. We have built from the ground up a low-cost, easy-to-deploy solution that takes days, not weeks or months, to deploy and NO hardware no matter how complex your needs may be. Furthermore, we are an open interoperable, networked platform that is able to connect your practice with other services should you need them, including interpreters, behavioral specialists or experts of other specialties to improve your care to your patient.

All our customers receive 24/7 support via email and chat. We do provide more dedicated support and training at varying levels starting with Professional plans and up. Additionally, we provide the initial configuration and training to get you off and running fast with our solution.

We do offer integrations in our Enterprise plans and can include them at an extra cost in our Professional plans. Integration includes EMR, ADT and billing systems. With regard to EMR, we can integrate with HL7-based solutions along with others like ECW, Epic and Cerner.

In general we don’t believe that waiting rooms are needed for virtual care; after all, your patient is probably doing something at home, so why make them wait? That being said, our patient queue manager allows any patient to enter a queue that is either managed or automated to be connected with an office manager, nurse, or physician depending on their needs and your workflow. It’s a waiting room without the wait. When it’s time for the visit, the patient and provider will each receive a link inviting them into the meeting with a single click. This makes for far more efficient use of provider and patient time.

For the Professional and Enterprise levels, we offer a few different plan types that are based on different bundled features and a predetermined number of health provider seats depending on plan size. We do not count an admin as a provider for your plan as they are provided admin and reporting rights only. The variety of plan options gives you the flexibility to select the features you need and grow into the business or start off with a full deployment. The solo plan is made for sole practitioners who, while they may be in a group of 10 or less, are really independent practitioners. That plan is a per-seat plan.