Bluestream Pricing

We deployed rapid response as a solution to tackle the COVID-19 pandemic. It was so popular we decided to continue to offer it. This a great solution for very basic video needs and gives you a great sense of how easy, reliable and fast our solution is. Use if you are in need of quick on-the-spot one-on-one video chats. Look to our other solutions if you need a more robust solution for a group or larger practice.

Our free solution is a great way to set up an impromptu virtual care visit. However, we believe that video alone is not teleheath. Providing true virtual care requires video that connects with clinical workflows that meet your needs, collect data you want, and provide for inclusion of interpreters and other health experts in the process of providing care along with queue management and extensive reporting. You will not find this deeper level of functionality in our free service, but will find it in our other plans.

First of all, we are not your grandmother’s telehealth solution, but we are one that they can use! We are different in that traditional telehealth involves expensive, lengthy deployments that, once built, are really not interoperable; they are simply a silo or four walls. We have built from the ground up a low-cost, easy-to-deploy solution that takes days, not weeks or months, to deploy and NO hardware no matter how complex your needs may be. Furthermore, we are an open interoperable, networked platform that is able to connect your practice with other services should you need them, including interpreters, behavioral specialists or experts of other specialties to improve your care to your patient.

All our customers receive 24/7 support via email and chat. We do provide more dedicated support and training at varying levels starting with Professional plans and up. Additionally, we provide the initial configuration and training to get you off and running fast with our solution.

We do offer integrations in our Enterprise plans and can include them at an extra cost in our Professional plans. Integration includes EMR, ADT and billing systems. With regard to EMR, we can integrate with HL7-based solutions along with others like ECW, Epic and Cerner.

In general we don’t believe that waiting rooms are needed for virtual care; after all, your patient is probably doing something at home, so why make them wait? That being said, our patient queue manager allows any patient to enter a queue that is either managed or automated to be connected with an office manager, nurse, or physician depending on their needs and your workflow. It’s a waiting room without the wait. When it’s time for the visit, the patient and provider will each receive a link inviting them into the meeting with a single click. This makes for far more efficient use of provider and patient time.

For the Professional and Enterprise levels, we offer a few different plan types that are based on different bundled features and a predetermined number of health provider seats depending on plan size. We do not count an admin as a provider for your plan as they are provided admin and reporting rights only. The variety of plan options gives you the flexibility to select the features you need and grow into the business or start off with a full deployment. The solo plan is made for sole practitioners who, while they may be in a group of 10 or less, are really independent practitioners. That plan is a per-seat plan.