In The News

Virtual Telemedicine

NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. To ensure all New Yorkers could access this new service, NYC H+H also needed a telehealth vendor that enabled it to offer virtual urgent care to all patients in their patients’ preferred language and without a clear need for the Internet or a smartphone.

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Commentary: Matthew Davidge – Telemedicine takes step forward, step back

Are we all Zoomed out? Do doctors miss patients’ wit and wisdom? Is a trip to the hospital the new fun field trip? Absolutely not! It was simply inevitable that after the incredible rise of virtual visits in 2020, that some virtual visits would revert back to in-person visits once a large percentage of the population got vaccinated.

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Davidge: Telehealth vital long past pandemic

Given what we have all just gone through, (and are continuing to go through) with the global pandemic, does the question about whether we should be using or supporting telehealth services really need answering? To think in terms of having in-person only or office visits right now is so “last year” (or the year before).

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