Florida-based Leon Medical Centers has begun using a fully integrated Telehealth Platform from Bluestream Health to provide services to Medicare patients.
Originally published in the Journal of mHealth
Leon Medical Centers, a leading healthcare services provider serving Medicare patients across seven facilities in the Miami-Dade, FL area, is now using Bluestream Health, an intuitive and flexible virtual care platform, which combines secure video with medical workflows across the care continuum.
Client staff, health providers, interpreters and patients can seamlessly join and leave the same call, whether on video or by phone with Bluestream’s simple to use, single solution platform that meets the needs of clinics, health systems and payers.
“Deploying cloud-based peer-to-peer software platforms typically used for telecommuting, distance education or social relations has been a quick fix for many hospitals and physician practices this year as the pandemic hit the U.S. last March and hospitals were scrambling for solutions to virtually meet the needs of patients. But these solutions do not integrate into patient electronic healthcare records or the complex workflow of healthcare like Bluestream Health’s platform,” said Matthew Davidge, co-founder and CEO of Bluestream Health.
Given the prolonged and uncertain nature of COVID-19 and other virus risks in the future, clinics and hospitals have realized the need for better end-to-end access to virtual care that goes beyond broad video conference solutions. Using a Bluestream/Redox integration to Epic, Leon Medical will now be able to allow physicians to immediately see a patient’s medical history maintained by a provider over time, including clinical data, demographics, progress notes, problems, medications and other diagnosis. Having access to these records as physicians move to telehealth practices is more crucial than ever before as many patients are battling COVID-19 and/or have pre-existing conditions.
“We needed a comprehensive approach to better healthcare for our patient population in a virtual environment. We needed a solution that was easy for a non-technical, limited technology population to quickly connect with, and Bluestream Health was the answer,” said Marcus Gomez, chief information officer, Leon Medical Centers. “We saw a higher volume of virtual patient visits due to COVID-19 and it was clear we needed a more seamless in-video platform that could connect patient and other family members to provider, with a single click.”
“Many facilities are realizing today that they need a long-term strategic telehealth solution that can scale, and that any video conferencing system is simply not enough to provide real telehealth,” added Davidge. “With Bluestream Health, large medical clinics such as Leon have been able to transition from a short-term solution to deploying hundreds of providers in a time of crisis to create a robust long-term telehealth solution.”